Hospitality and tourism staff are part of what guests remember. A neat, matching team makes a venue feel organised before anyone has taken an order. The uniform also has to survive hot kitchens and long weekend shifts.
This page covers the whole sector. For detail on specific venues, see our pages on cafes, restaurants and bars and pubs, clubs and hotels.
Front of house and back of house
Most venues need two quite different uniforms.
Front-of-house staff are seen by every guest. They need a tidy shirt or polo, a branded apron if they serve food or drinks, and a look that suits the style of the venue. A fine dining room and a beach kiosk will choose very different garments.
Kitchen staff need practical gear first. Chef jackets, aprons and pants have to cope with heat, splashes and frequent hot washes. Branding is usually smaller, such as a logo on the chest of a chef jacket or the bib of an apron. JB's Wear makes chef jackets and aprons for busy kitchens.
Plan the two together. In an open kitchen, guests see both teams at once, so the colours and logo should sit well side by side.
Aprons do a lot of work
The apron is often the most visible branded item in a venue, and the one washed most often. A few things to decide:
- Bib aprons cover more and suit kitchens, baristas and food prep
- Waist aprons are lighter and suit floor staff who need pockets for pads and pens
- Darker colours and heavier fabrics hide stains better between washes
- Adjustable neck straps fit more of your staff with one size
An embroidered logo on the bib or pocket stays neat through repeated washing. See our embroidery page for how we prepare logos for stitching.
Stains, washing and spares
Hospitality uniforms are washed far more often than most workwear. Find out how your staff wash their gear. If uniforms go home with staff, pick fabrics that wash easily and dry overnight. If you use a commercial laundry, tell us, so we can suggest garments and decoration that suit that kind of washing.
Keep spares on hand. A spilt coffee at the start of a shift is easier to fix with a clean shirt from the back office.
Casual staff and seasonal peaks
Most venues rely on casuals, and many take on extra staff for summer, school holidays and the Christmas period. Choose a core uniform you can reorder easily, and keep a few shirts and aprons in common sizes ready for new starters. Women's and men's fits are available across most of our ranges, so everyone gets a shirt that fits.
After your first order, record the garment codes, colours and logo placement. Reorders then match, even a year later.
Tourism operators
Tour guides, cruise crews, adventure operators and attraction staff work outdoors in all weather. They need gear that keeps them comfortable and makes them easy to spot in a crowd:
- A bright or distinctive polo, so guests can find their guide
- A broad-brim hat or cap for long days in the sun
- A rain jacket or softshell for cool mornings on the water or in the bush
A large logo on the back helps a group follow their guide through a busy place. DTF printing handles full-colour back prints and fine detail.
Accommodation and visitor centre staff at reception need a smarter look, closer to corporate uniforms. A shirt or blouse with a small embroidered logo is the usual choice.
Merchandise for guests
Many venues and attractions sell branded items to guests and regulars. Caps, tees, tote bags and drink bottles all work. Our promotional products range covers items to sell at the counter or give away.
How to order
- Tell us the venue type, the staff groups and roughly how many people are in each.
- Send your logo, or ask our design team to tidy it up.
- We confirm garments, decoration and pricing, then send a proof.
- Once you approve it, we brand everything in-house in Unanderra.
Most orders are completed within 10 business days, so allow for that before a venue opening or the summer rush. Contact us or call 02 4228 3508.